Privacy Policy
1. Information We Collect
1.1 Personal Information: When you register, we collect name, email address, phone number, and billing information. 1.2 Usage Information: We collect data on how you interact with our platform, including booking history, device information, and IP address. 1.3 Location Data: We may collect your location to provide relevant co-working space and library recommendations.
2. How We Use Your Information
2.1 Service Provision: To provide, maintain, and improve our co-working and library booking services. 2.2 Communication: To send important updates, notifications, and customer support communications. 2.3 Personalization: To customize your user experience and provide tailored recommendations. 2.4 Analytics: To understand how users interact with our platform and improve our services.
3. Data Sharing and Disclosure
3.1 Third-Party Service Providers: We may share information with service providers who help us operate our business. 3.2 Legal Requirements: We may disclose information if required by law or to protect our rights. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred. 3.4 No Sale of Personal Data: We do not sell personal information to third parties.
4. Data Security
4.1 Protective Measures: We implement industry-standard security measures to protect your personal information. 4.2 Encryption: Sensitive data is encrypted during transmission and storage. 4.3 Access Controls: Only authorized personnel can access user data. 4.4 Regular Security Audits: We conduct periodic security assessments to identify and address potential vulnerabilities.
5. User Rights and Choices
5.1 Access and Correction: You can request access to and correction of your personal information. 5.2 Data Deletion: You can request deletion of your account and personal data. 5.3 Opt-Out: You can opt-out of non-essential communications and data collection. 5.4 Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
6. Cookies and Tracking Technologies
6.1 Cookies Usage: We use cookies and similar tracking technologies to enhance user experience. 6.2 Types of Cookies: We use session cookies, persistent cookies, and analytics cookies. 6.3 Cookie Preferences: Users can manage cookie preferences through browser settings. 6.4 Third-Party Cookies: Some third-party services may also use cookies on our platform.
7. Children's Privacy
7.1 Age Restriction: Our services are not intended for children under 13. 7.2 No Knowingly Collection: We do not knowingly collect personal information from children. 7.3 Parental Consent: If we discover we have collected information from a child, we will delete it immediately.
8. International Data Transfers
8.1 Global Operations: User data may be transferred and processed in countries outside your home country. 8.2 Data Protection: We ensure appropriate safeguards for international data transfers. 8.3 Compliance: We comply with international data protection regulations like GDPR.
9. Changes to Privacy Policy
9.1 Policy Updates: We may update this privacy policy periodically. 9.2 Notification: Significant changes will be communicated via email or platform notification. 9.3 Continued Use: Continued use of our platform after changes constitutes acceptance of the updated policy.
10. Contact Information
10.1 Privacy Inquiries: For any privacy-related questions or concerns, contact our Data Protection Officer at [email protected]. 10.2 Complaint Mechanism: Users can submit privacy-related complaints through our dedicated support channels.
11. Compliance with Regulations
11.1 Regulatory Compliance: We adhere to GDPR, CCPA, and other applicable data protection regulations. 11.2 User Rights: We respect and protect user rights as defined by these regulations. 11.3 Continuous Improvement: We regularly review and update our privacy practices.
12. Data Retention
12.1 Retention Period: We retain personal data only for as long as necessary to provide our services. 12.2 Deletion Criteria: Data is deleted when no longer required for service provision, legal obligations, or legitimate business purposes. 12.3 Archival: Some data may be archived for legal or audit purposes.